Skip to content

FAQ's.

Store your things smartly, by arming yourself with the information you need.

Frequently Asked Questions.

Office Hours
Monday – Friday: 9.30am – 3.00 pm
Saturday: Closed until further notice

Access Hours
Monday – Sunday: 6.00am – 6.00pm
24 hour access available on request

If you are asking this question, chances are that you need storage already.

There are many different reasons why you should rent a storage unit, from storing old cars and collectables to storing furniture during the interim of moving house.

If you think you could use the extra space, for any reason, then reach out to talk about which of our services is right for you!

We offer month-to-month leases, meaning no contracts and no commitment, for as long as you need.

Our friendly staff are always happy to help you pack your belongings properly, to ensure that they come out of storage damage free.

That said, there are some handy tips that you should keep in mind while preparing to store, like:

  1. Clean your furniture, and ensure it’s completely dry, before putting into storage.

  2. If something can be broken down into smaller components, then its best to break it down.

  3. Leave some space between furniture, for circulation.

  4. Store electrical equipment and small items in sturdy boxes.

  5. Seal boxes tightly with tape.

  6. Cover furniture, and pad between the cover and the furniture, to prevent scratches.

  7. Wedge open the doors on white goods.

  8. Label boxes, so you know what’s where

Need A Quote?

Contact us today using our convenient online form or call (08) 9443 6066, to find your personal storage solution.

Get A Quote

Yes, absolutely! We carry a variety of good quality packing boxes, locks, covers, tape, and packing supplies to make your move easier.

That depends on what you’re trying to store! Our friendly staff can assist you in determining the right size for you situation – just give us a brief description of what will be stored, and we will help you determine how much space is needed.

The following table gives our full list of storage unit sizes, as well as some indication of how much each unit size can store:

Storage Sizes

3 m high units

Square Metres

Cubic Metres

1.5m x 1.5m

File Archives or Small Furniture Storage

2.25 sqm

6.75 cbm

3.0m x 1.5m

1 Bedroom Apartment

4.50 sqm

13.50 cbm

3.0m x 1.8m

1 or 2 Bedroom Apartment

5.40 sqm

16.20 cbm

3.6 m x 1.8m

Small 2 Bedroom House

6.48 sqm

19.44 cbm

3.6m x 2.0m

2 Bedroom House

7.20 sqm

21.60 cbm

4.2m x 2.0m

3 Bedroom House

8.40 sqm

25.00 cbm

4.6m x 2.4m

Large 3 Bedroom House

11.04 sqm

33.00 cbm

5.0m x 3.0m

Small Car or Large House

15.00 sqm

45.00 cbm

6.0m x 3.0m

Large Car or Extra Large House

18.00 sqm

54.00 cbm

 

 

 

 

Storage Sizes

2.8m high units

Square Metres

Cubic Metres

2.0m x 1.4m

File Archives or Small Furniture Storage

2.80 sqm

7.84 cbm

2.1m x 1.9m

File Archives or Furniture Storage

3.99 sqm

11.17 cbm

2.8m x 1.6m

File Archives or Furniture Storage

4.48 sqm

12.54 cbm

2.8m x 1.8m

Small 1 Bedroom Apartment

5.04 sqm

14.11 cbm

2.8m x 1.9m

1 Bedroom Apartment

5.32 sqm

14.90 cbm

2.8m x 2.0m

1 or 2 Bedroom Apartment

5.60 sqm

15.68 cbm

2.8m x 2.3m

2 Bedroom Apartment

6.44 sqm

18.03 cbm



There is a Commercial Lift access below ground and upper level units. Unit heights are 3 metres with a roller door opening height of 2.7 metres.

Yes, absolutely! If the unit size you want is available, then our friendly staff will help you can transfer into another unit that better suits you.

You can organise to pay via cash, personal cheque, money order, bank cheque, direct debit, or easily pay your rent online with a credit card through our online booking system.

You can visit the site office during office hours and pay in person or arrange direct debit payments straight from your bank account.

The choice is yours!

You’ll be given a personal access code that will allow you enter the facility any time during our access hours. This code will open the front gate and disarm the security alarm for your storage unit, while keeping the rest of facility armed.

These things happen, and we’re here to help when they do. If you forget your access code or lose your key, contact our office directly to let us know, and we’ll discuss what can be done.

Every unit will be allocated one pass code which is added into our security system. This means each person will use the same pass code; however our CCTV footage records anyone entering and existing a unit and documents the time and date of each occurrence.

We take the security of the facility, and of your unit, very seriously. Our facility is protected with CCTV camera monitoring, individual unit alarms and a key access security gate system. They are also built using solid concrete.

Goods held in self-storage remain the responsibility of the lessee (that’s you). In other words, our insurance covering the complex does not cover individual items within individual units.

It is strongly recommended that you take out insurance cover. We can organise insurance for you at very competitive prices. Try our online booking system to learn more about our prices or reach out to us for an exact quote.

Many of our units have power, but not all of them. Please get in touch to find out which units have access to a power point and lighting.

Yes! One of the services we offer is to receive stock and goods on your behalf. We will sign and keep them safe and secure until it is convenient for you to come and get them. If your business is mobile with no permanent premises, we can take the pain out of receiving goods.

Need more info?

To learn more about storage solutions that are right for you, contact us today.